Terms and Conditions

Cali VRBO LLC (DBA: Tulum Area Experiences) Terms and Conditions

Cali VRBO LLC (DBA: Tulum Area Experiences) appreciates your interest in the company and its products. We strongly encourage you to carefully read this Privacy Policy before using this website and any sub-sites thereof (together with the "Site"). This Privacy Policy specifies what kind of information Cali VRBO LLC (DBA: Tulum Area Experiences) or third parties on behalf of Cali VRBO LLC (DBA: Tulum Area Experiences) gathers from this Site and what measures are taken to protect your personal information. If you do not agree to the Privacy Policy, you may not use the Site. This Privacy Policy may change from time to time, so please check back periodically.

General

Please note that in order to take part in some of our functions and activities and to get access to some of our products or services, it will be necessary for you to provide information that identifies you such as your e-mail address, name, mailing address, telephone number and social security number (“Personal Data”) on certain areas of the Site. Therefore, you must fully understand and unambiguously consent to the collection, use, and transfer of such Personal Data on the terms and conditions outlined in this Privacy Policy.

Collection and use of Personal Data and other user information

The information you submit to Cali VRBO LLC (DBA: Tulum Area Experiences) is protected by data protection laws. Personal Data is recorded and managed by Cali VRBO LLC (DBA: Tulum Area Experiences) and used in order to assist with the use of our products and/or online services. If you give us Personal Data in order to receive information in return from us – for instance, brochures, catalogs – we collect and store that information. That information enables us to fulfill your information request. The information will be stored in a reasonably secure and protected environment for as long as Cali VRBO LLC (DBA: Tulum Area Experiences) believes it will improve the communication with you. If you wish to remove some or all of your details from our register, please contact the Cali VRBO LLC (DBA: Tulum Area Experiences).

Cali VRBO LLC (DBA: Tulum Area Experiences) might request additional non-mandatory information from you in order to improve its knowledge of its customers or to conduct direct marketing or invite you to contests. You are free to respond to any such requests for additional information.

Cali VRBO LLC (DBA: Tulum Area Experiences) also collects non-personal information about the usage of our Site through the use of Cookies. This information is collected on an aggregate basis and is only used for internal purposes in order to help us improve your online experience and facilitate your visit to the Site. Cali VRBO LLC (DBA: Tulum Area Experiences) may connect this information to user Personal Data to determine which users access what materials, which allows us to improve the Site.

Cali VRBO LLC (DBA: Tulum Area Experiences) does not knowingly gather any Personal Data from children under the age of 18 and does not aim its website at such persons. We advise parents and custodians to take an active interest in children’s activities and interests online.

Transfer of Personal Data

Cali VRBO LLC (DBA: Tulum Area Experiences) will not transfer (other than for routing purpose) the Personal Data you provide on the Site to any third party, except (a) with your consent; (b) as may be required by law or court order; (c) to protect and defend the rights or property of Cali VRBO LLC (DBA: Tulum Area Experiences); (d) to protect the personal safety of users of the Site; (e) to persons or companies with whom Cali VRBO LLC (DBA: Tulum Area Experiences) has contracts to carry out the internal operations of the Site or our business; or (f) we reasonably believe that they are subject to law, binding scheme or contract which upholds principles for fair handling and adequate level of protection of Personal Data. Cali VRBO LLC (DBA: Tulum Area Experiences) reserves the right to contact the appropriate authority at the company’s discretion if it notices activities that may be illegal or violate Cali VRBO LLC (DBA: Tulum Area Experiences)’s terms of use. Cookies

.The Site may use a technology called “cookies”. Cookies are small text files containing information that is saved on your computer by the webpage that you are visiting. They are used to help provide additional functionality to the Site and to help us analyze Site usage. There are two kinds of cookies: One kind is used for "remembering" information such as your username and password and is stored on your computer for as long as you decide to not "log out" of this subscription service. If you don't use the function "Don't ask for my username and password in the future" such cookies will never be stored on your computer.

.The other kind is a so-called session cookie. It is used to keep track of, for example, which language you have chosen on the webpage. During the time you visit a site, such cookies are saved temporarily in the memory of your computer. A session cookie is not stored for a long time on your computer and usually disappears when you close your web browser. By using such cookies, Cali VRBO LLC (DBA: Tulum Area Experiences) hopes to better target relevant information to our visitors.

If you do not wish to accept Cali VRBO LLC (DBA: Tulum Area Experiences)'s use of cookies, most browsers allow you to configure your browser to reject cookies by modifying your browser settings. However, this might limit functionality and your benefit of the Site.

Quality

Cali VRBO LLC (DBA: Tulum Area Experiences) undertakes to take reasonable steps to ensure that the Personal Data we collect from you are accurate, complete and up to date. However, you are under the obligation to provide only Personal Data, which are accurate, complete and up to date at the time of the collection. Should you, later on, establish that Personal Data held by us are not accurate, complete and up to date, we will upon your written notice take reasonable steps to correct the Personal Data? You also have the right to obtain information about which Personal Data Cali VRBO LLC (DBA: Tulum Area Experiences) has collected from you. If you wish to obtain such information, please send us a signed request by post. Security

While Cali VRBO LLC (DBA: Tulum Area Experiences) cannot guarantee that unauthorized access will never occur, rest assured that Cali VRBO LLC (DBA: Tulum Area Experiences) takes great care in maintaining the security of your Personal Data and in preventing unauthorized access to it through the use of reasonably appropriate technology and internal procedures.

Other websites

The Site may contain links to third party websites. Cali VRBO LLC (DBA: Tulum Area Experiences) does not exercise control and is not responsible for the contents or privacy practices of third party websites that may be linked from the Site. Such websites may place their own cookies on your computer and/or have different ways of collecting and handling personal information. We encourage you to familiarize yourself with the privacy practices of such third party websites before using them.

Changes

Cali VRBO LLC (DBA: Tulum Area Experiences) reserves the right, at its sole discretion, to change, modify, add or remove any portion of this Privacy Policy in whole or in part, at any time and without giving prior notice. Changes in this Privacy Policy will be effective when posted on the Site. Your continued use of the Site after any change to this Privacy Policy is posted will be considered acceptance of those changes.

Terms and Conditions Policy

This website is owned and operated by Cali VRBO LLC DBA:Cali VRBO LLC (DBA: Tulum Area Experiences). These terms set forth the terms and conditions under which you may use our website and services as offered by us. This website offers visitors tours and rentals. By accessing or using the website of our service, you approve that you have read, understood, and agree to be bound by these Terms.

In order to use our website and/or receive our services, you must be at least 21 years of age, or of the legal age of majority in your jurisdiction, and possess the legal authority, right and freedom to enter into these Terms as a binding agreement. You are not allowed to use this website and/or receive services if doing so is prohibited in your country or under any law or regulation applicable to you.

When buying an item, you agree that: (i) you are responsible for reading the full item listing before making a commitment to buy it: (ii) you enter into a legally binding contract to purchase an item when you commit to buy an item and you complete the check-out payment process.

The prices we charge for using our services / for our products are listed on the website. We reserve the right to change our prices for products displayed at any time, and to correct pricing errors that may inadvertently occur. Additional information about pricing and sales tax is available on the payments page.

“The fee for the services and any other charges you may incur in connection with your use of the service, such as taxes and possible transaction fees, will be charged on a monthly basis to your payment method.

We may, without prior notice, change the services; stop providing the services or any features of the services we offer; or create limits for the services. We may permanently or temporarily terminate or suspend access to the services without notice and liability for any reason, or for no reason.

When we receive a valid warranty claim for a product purchased from us, we will either repair the relevant defect or replace the product. If we are unable to repair or replace the product within a reasonable time, the customer will be entitled to a full refund upon the prompt return of the product to us. We will pay for shipment of repaired or replaced products to customer and customer will be responsible for return shipment of the product to us.

The Service and all materials therein or transferred thereby, including, without limitation, software, images, text, graphics, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music and all Intellectual Property Rights related thereto, are the exclusive property of Cali VRBO LLC DBA:Cali VRBO LLC (DBA: Tulum Area Experiences). Except as explicitly provided herein, nothing in these Terms shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works thereof.

You recognize and agree that by uploading any content (including, but not limited to designs, images, animations, videos, audio files, fonts, logos, illustrations, compositions, artworks, interfaces, text and literary works) through any means to the website, you confirm that you own all the relevant rights or received the appropriate license to upload/transfer/send the content. You agree and consent that the uploaded/transferred content may be publicly displayed at the website.

We may permanently or temporarily terminate or suspend your access to the service without notice and liability for any reason, including if in our sole determination you violate any provision of these Terms or any applicable law or regulations. You may discontinue use and request to cancel your account and/or any services at any time. Notwithstanding anything to the contrary in the foregoing, with respect to automatically-renewed subscriptions to paid services, such subscriptions will be discontinued only upon the expiration of the respective period for which you have already made payment

You agree to indemnify and hold Cali VRBO LLC DBA:Cali VRBO LLC (DBA: Tulum Area Experiences) harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against them by any third party due to, or arising out of, or in connection with your use of the website or any of the services offered on the website.

To the maximum extent permitted by applicable law, in no event shall Cali VRBO LLC DBA:Cali VRBO LLC (DBA: Tulum Area Experiences), be liable for any indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation, damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, the service.

To the maximum extent permitted by applicable law, Cali VRBO LLC DBA:Cali VRBO LLC (DBA: Tulum Area Experiences) assumes no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our service; and (iii) any unauthorized access to or use of our secure servers and/or any and all personal information stored therein.

We reserve the right to modify these terms from time to time at our sole discretion. Therefore, you should review these page periodically. When we change the Terms in a material manner, we will notify you that material changes have been made to the Terms. Your continued use of the Website or our service after any such change constitutes your acceptance of the new Terms. If you do not agree to any of these terms or any future version of the Terms, do not use or access (or continue to access) the website or the service.

You agree to receive from time to time promotional messages and materials from us, by mail, email or any other contact form you may provide us with 1 800 279-6110. If you don't want to receive such promotional materials or notices – please just notify us at any time.

These Terms, the rights and remedies provided hereunder, and any and all claims and disputes related hereto and/or to the services, shall be governed by, construed under and enforced in all respects solely and exclusively in accordance with the internal substantive laws of California, USA, without respect to its conflict of laws principles. Any and all such claims and disputes shall be brought in, and you hereby consent to them being decided exclusively by a court of competent jurisdiction located in the City of Temecula. The application of the United Nations Convention of Contracts for the International Sale of Goods is hereby expressly excluded.

Return and refund policy

All tickets sold are non-refundable, but a credit voucher will be issued for your ticket price if you provide us in writing 72-hour notice that you will not be making your tour. We also make it very easy to reschedule your tour at least 72 hours before departure by clicking a link in your TAE account. Go to My Bookings page and you can cancel or reschedule.